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Cannot configure settings/cannot send faxes according to the settings
5
5-4 bizhub C360/C280/C220 (Version 3)
5.2
5.2 Cannot configure settings/cannot send faxes according to the
settings
Check the following items when you cannot configure settings of the fax driver or cannot send a fax accord-
ing to the settings you have configured.
Reference
- Some items for the fax driver may not be configured simultaneously.
5.2.1 Error message
Problem Possible Cause Remedy
Cannot select items in the FAX
driver printing preferences dia-
log box.
Some functions cannot be com-
bined.
Grayed out items cannot be con-
figured.
A "conflict" message saying
"unable to configure" or "func-
tion will be canceled" appears.
You are trying to configure the
functions that cannot be com-
bined.
Check carefully the functions you
have specified, and then specify
the functions that can be com-
bined.
Cannot send a fax according to
the settings you have config-
ured.
The settings may not be config-
ured correctly.
Check the setting of each item of
the fax driver.
The selected functions can be
combined in the fax driver, but
not on this machine.
The paper size or paper orienta-
tion specified in the application
may take precedence over the
settings in the fax driver when
sending a fax.
Configure settings in the applica-
tion correctly.
No watermark is printed. The watermark settings may not
be configured correctly.
Check the watermark settings.
The density of the watermark
may be too light.
Check the density setting.
Some graphic applications do
not print watermarks.
When using such a program, the
watermark cannot be printed.
Garbled characters are detect-
ed in the destination.
It may be impossible to obtain
any outline image from the OS.
When garbled characters are de-
tected in the destination, set
download fonts to bitmap fonts,
and also set printer fonts to OFF.
Message Cause and remedy
Cannot connect to the network A connection to the network was not able to be established. Make sure
that the network cable is correctly connected. In addition, make sure
that [Network Settings] in [Administrator Settings] have been correctly
configured.