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Troubleshooting
OPERATION GUIDE 4-3
Print Quality Problems
The tables and diagrams in the following sections define print quality
problems and the corrective action you can conduct to solve the problems.
Some solutions may require cleaning or replacing parts of the printer.
If the suggested corrective action will not solve the problem, call for
service.
Printed Results Corrective Action
Completely blank printout Check the toner container.
Open the printer top cover and check that the toner container is
correctly installed in the printer. For more information on installing
the toner container, refer to
Toner Container Replacement on page
3-3.
Check that the application software is correctly operated.
Black or white vertical streaks Check the operation panel for toner.
If the Toner low message is displayed, install a new toner kit. To
replace the toner container, refer to
Toner Container
Replacement on page 3-3.
Faint or blurred printing Check the EcoPrint setting.
When this setting is On, switch it to off on the operation panel.
Make sure the paper type setting is correct the paper being used.
Check the operation panel. If the Toner low message is
displayed, install a new toner kit. To replace toner, refer to
Toner
Container Replacement on page 3-3.
Direction
of Paper
Feed