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2: Introduction
EDS-MD User Guide 21
Troubleshooting Capabilities
The EDS-MD4/8/16 offers a comprehensive diagnostic toolset that lets you troubleshoot problems
quickly and easily. Available from the CLI or Web Manager, the diagnostic tools let you:
View memory and IP socket information.
Perform ping and traceroute operations.
Conduct forward or reverse DNS lookup operations.
View all processes currently running on the EDS-MD, including CPU utilization.
View system log messages.
Configuration Methods
After installation, the EDS-MD4/8/16 requires configuration. For the unit to operate correctly on a
network, it must have a unique IP address on the network. There are four basic methods for
logging into the EDS-MD4/8/16 and assigning IP addresses and other configurable settings:
Web Manager: View and configure all settings easily through a web browser using the Lantronix
Web Manager. (See “Configuration Using Web Manager” on page 30.)
DeviceInstaller: Configure the IP address and related settings and view current settings on the
EDS-MD4, EDS-MD8 and EDS-MD16 using a Graphical User Interface (GUI) on a PC attached to
a network. (See “Using DeviceInstaller” on page 28.)
Command Mode: There are two methods for accessing Command Mode (CLI): making a Telnet
or SSH connection, or connecting a terminal (or a PC running a terminal emulation program) to the
unit’s serial port. (See the EDS-MD4 Command Reference Guide for instructions and available
commands.)
XML: The EDS-MD4/8/16 supports XML-based configuration and setup records that make device
configuration transparent to users and administrators. XML is easily editable with a standard text
or XML editor. (See the EDS-MD Command Reference Guide for instructions and commands.)
Addresses and Port Numbers
Hardware Address
The hardware address is also referred to as the Ethernet address, physical address, or MAC
address. Sample hardware address:
00-20-4A-14-01-18
00:20:4A:14:01:18
IP Address
Every device connected to an IP network must have a unique IP address. This address references
the specific unit.