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26 - PC3500TX Terminal Installation & User’s Guide
Problem: The terminal is not communicating with the computer.
Reason
: Communication parameters were not previously set.
Solution: Place terminal in Test Mode and step through Test procedures. The
network administrator would provide the following:
•Static IP address to be assigned to the terminal
•IP address of the host (PC running Terminal Manager) to which the
terminal can connect
•Network Mask (example 255.255.255.0)
•Gateway or Router address (if required)
Solution: If parameters are set, place terminal in Use Mode and perform a "ping" on
the terminal.
Solution: Verify activity of LEDs located on the bottom of the terminal.
Solution: Verify that the cable is plugged into both ends (terminal and switch).
Solution: Verify that the single segment cable length is equal or less than the
specified 328 feet. The cable should also be a 10-base-T category 4 or 5
twisted pair high-speed data transmission cable with both ends properly
crimped.
Solution: Insure Terminal Manager is loaded and has TCP/IP Server enabled.
Yellow: terminal is BUSY processing
Green: terminal is LINKED to host
Yellow: terminal data is being RECEIVED
Red: terminal data is being TRANSMITTED
Problem: A previously working terminal now is not operational.
Reason
: TEST/USE switch is not in the Use position.
Solution: Place TEST/USE switch in Use position.
Possible cause: Cables not plugged in or PayClock software not
operational