Filter
Top Products
Solving Problems with Media Misfeeds170
Media is
misfeeding.
The media is not cor-
rectly positioned in
the tray.
Remove the misfed media and reposi-
tion the media properly in the tray.
The number of sheets
in the tray exceeds
the maximum
allowed.
Remove the excess media and reload
the correct number of sheets in the
tray.
The media guides are
not correctly adjusted
to the media size.
Adjust the media guides in the tray to
match the size of the media.
Warped or wrinkled
media is loaded in the
tray.
Remove the media, smooth it out, and
reload it. If it still misfeeds, do not use
that media.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Media is
misfeeding.
Transparencies have
collected static elec-
tricity in the tray.
Remove the transparencies and load
them in the tray one sheet at a time.
Do not fan transparencies before load-
ing them.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media.
See “Media Specifications” on page
84.
The media roller is
dirty.
Clean the media supply roller.
For more details, refer to “Cleaning the
Feed Roller (inside the Tray)” on page
141.
Symptom Cause Solution