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Solving Problems with Printing Quality178
Irregular
print or mot-
tled image
appears.
The media is moist
from humidity.
Adjust the humidity in the media stor-
age area.
Remove the moist media and replace it
with new, dry media.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Media Specifications” on
page 84.
The toner cartridge
may be defective or
damaged.
Remove the toner cartridge and check
for damage. If damaged, replace it.
There is
insufficient
fusing or the
image
comes off
when
rubbed.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Media Specifications” on
page 84.
Media type is set
incorrectly.
When printing envelopes, labels, post-
cards, thick stock or transparencies,
specify the appropriate media type in
the printer driver.
There are
toner
smudges or
residual
images.
The toner cartridge
may be defective or
damaged.
Remove the toner cartridge and check
for damage. If damaged, replace it.
Symptom Cause Solution