Filter
Top Products
Solving Other Problems
173
Blank pages
come out
during print-
ing.
The toner cartridge
may be defective or
empty.
Check the toner cartridge. The image
will not print if it is empty.
The wrong media is
being used.
Check that the media type set in the
driver matches the media loaded in the
printer.
Not all pages
print.
The printer has the
wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.
Check your cable.
The Cancel key was
pressed.
Make sure no one pressed the Cancel
key while your job was printing.
The tray is empty. Check that the trays are loaded with
media, in place, and secure.
A document is printed
with an overlay file
which has been cre-
ated by an unsuit-
able driver.
Print the overlay file using a suitable
driver.
Printer
resets or
turns off fre-
quently.
The power cord is not
correctly plugged into
the outlet.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
A system error
occurred.
Contact Technical Support with the
error information.
Symptom Cause Solution