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EasyStartup problems
Table 8. ThinkServer EasyStartup DVD
v Follow the suggested actions in the order in which they are listed in the Action Column until the problem
is resolved.
v See the Hardware Maintenance Manual on the ThinkServer Documentation DVD to determine which
components are customer replaceable units (CRU’s) and which fields are field replacable units (FRU’s).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The ThinkServer
EasyStartup DVD will not
start.
v Make sure that the server supports the EasyStartup program and has a startable
(bootable) CD or DVD drive.
v If the startup (boot) sequence settings have been changed, make sure that the CD or
DVD drive is first in the startup sequence.
v If more than one CD or DVD drive is installed, make sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
The ServeRAID Manager
program cannot view all
installed drives, or the
operating system cannot
be installed.
v Make sure that the hard disk drive is connected correctly.
v Make sure that the SAS hard disk drive cables are securely connected.
The operating-system
installation program
continuously loops.
Make more space available on the hard disk.
The EasyStartup
program will not start the
operating-system media.
Make sure that the operating-system media is supported by the EasyStartup program.
See the Lenovo Support Web site for a list of supported operating-system versions.
The operating system
cannot be installed; the
option is not available.
Make sure that the server supports the operating-system. If it does, either no logical drive
is defined (RAID servers), or the EasyStartup program is not installed. Run the
EasyStartup program and make sure that setup is complete.
64 ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide