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Recovering software using the Rescue and Recovery program
The Rescue and Recovery program provides an environment that runs
independently of the Windows operating system and is hidden from the Windows
operating system. Because the Rescue and Recovery workspace is hidden, it is
immune from most virus attacks and provides a safe place to perform rescue and
recovery operations that might not be possible in the Windows environment. The
following recovery solutions are provided by the Rescue and Recovery program:
v Create Product Recovery discs.
v Create rescue media.
v Back up your hard disk periodically.
v Create a Recovery Repair diskette.
If
a problem with the software is encountered, you can use the recovery tools from
either the Windows environment or from the Rescue and Recovery workspace to
do one of the two recovery operations:
v Rescue files
v Restore your backups
Starting the Rescue and Recovery workspace
To start the program:
1. If your computer is already on when you start this procedure, shut down the
operating system and turn off the computer.
2. Repeatedly press the F11 key as you turn on the computer.
Note: If a user password or an administrator password has been set, the
Rescue and Recovery workspace is not displayed until you type the
password.
3. The Rescue and Recovery workspace is displayed.
Refer
to the Quick Reference that comes with the computer and the Rescue and
Recovery help system for additional information about using the Rescue and
Recovery program.
Chapter 12. Additional Service Information 217