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Appendix C. Lenovo limited warranty
This Lenovo Limited Warranty applies only to Lenovo branded hardware products you
purchased for your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty
.
What this warranty covers
Lenovo warrants that each hardware product that you purchase is free from defects in materials
and workmanship under normal use during the warranty period. The warranty period for the
product starts on the original date of purchase specified on your sales receipt or invoice unless
Lenovo informs you otherwise in writing. The warranty period and type of warranty service that
apply to your product are designated below under the section titled
“Warranty information.”
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES APPLY
ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO
YOU.
How to obtain warranty service
If the product does not function as warranted during the warranty period, you may obtain
warranty service by contacting Lenovo or an approved service provider. Each of them is referred to
as a “Service Provider.” A list of Service Providers and their telephone numbers is available at
www.lenovo.com/support/phone
.
Warranty service may not be available in all locations and may differ from location to location.
Charges may apply outside a Service Provider’s normal service area. Contact a local Service
Provider for location-specific information.
What your service provider will do to correct problems
When you contact a Service Provider, you must follow the problem determination and resolution
procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem over the telephone,
e-mail or through remote assistance. Your Service Provider may direct you to download and install
designated software updates.