Filter
Top Products
STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION ON
DURATION MAY NOT APPLY TO YOU.
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you may
obtain warranty service by contacting Lenovo or an approved service provider. Each
of them is referred to as a ″Service Provider.″ A list of Service Providers and their
telephone numbers is available at http://www.lenovo.com/support/phone.
Warranty service may not be available in all locations and may differ from location to
location. Charges may apply outside a Service Provider’s normal service area. Contact
a local Service Provider for location-specific information.
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the problem determination
and resolution procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem over the
telephone, e-mail, or through remote assistance. Your Service Provider may direct you
to download and install designated software updates.
Some problems can be resolved with a replacement part that you can install yourself
called a ″Customer Replaceable Unit″ or ″CRU.″ If so, your Service Provider will ship
the CRU to you for you to install.
If your problem cannot be resolved over the telephone or remotely, through your
application of software updates or the installation of a CRU by you, your Service
120 Lenovo
®
IdeaPad
™
S9e and S10e User Guide