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Problem: The screen goes blank while the computer is on.
Solution: Your screen saver or power management may be enabled.
Do either of the following:
v Move the touch pad or press a key to exit the screen saver.
v Press the power button to resume from standby or hibernation.
Password problems
Problem: You forgot your password.
Solution:
v If you forget your user password, you must take your computer to a Lenovo
authorized servicer or a marketing representative to have that password canceled.
v If you forget your supervisor password, a Lenovo authorized servicer cannot reset
your password. You must take your computer to a Lenovo authorized servicer or a
marketing representative to have the system board replaced. Proof of purchase is
required, and a fee will be charged for parts and service.
v If you forget your hard disk password, a Lenovo authorized servicer cannot reset
your password or recover data from the HDD. You must take your computer to a
Lenovo authorized servicer or a marketing representative to have the HDD
replaced. Proof of purchase is required, and a fee will be charged for parts and
service.
48 Lenovo
®
IdeaPad
™
S9e and S10e User Guide