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Diagnosing problems
If you have a problem with your computer, you can test it by using PC-Doctor
®
for
Windows.
To run PC-Doctor for Windows, do as follows:
1. Click Start.
2. Move the pointer to All Programs and then to PC-Doctor for Windows.
3. Click PC-Doctor for Windows.
For more information about PC-Doctor for Windows, see the Help for the program.
Attention:
v If you need help or further information about the problem, choose any of the
following:
– Lenovo Troubleshooting Center
– Updates and Support
– System Reports
v Running any tests may take up to several minutes or longer. Make sure you have
time to run the entire test; do not interrupt the test while it is running.
When preparing to contact the Customer Support Center, be sure to print the test log
so that you can rapidly provide information to the help technician.
Chapter 4. Troubleshooting 45