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3 Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner.
4 Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
88.2x Replace [color] cartridge
The specified toner cartridge is empty.
1 Replace the specified toner cartridge.
2 Touch Continue to clear the message and continue printing.
Solving printing problems
Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon > Advanced > Print as image > OK > OK.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer on.
If Ready does not appear, then turn the printer off and contact Customer Support.
Error message about reading USB drive appears
Make sure the flash drive is supported.
Print jobs do not print
Try one or more of the following:
MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.
CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.
Troubleshooting 276