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260 paper jam
Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of
the stack; the bottom envelope will be the one that is jammed.
1 Lift the envelope weight.
2 Remove all envelopes.
3 If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then
out of the printer, and then set it aside.
4 Remove the envelope from the printer.
Note: If you cannot remove the envelope, then the print cartridge will have to be removed. For more
information, see “200 and 201 paper jams” on page 132.
5 Reinstall the envelope feeder. Make sure it snaps into place.
6 Flex and stack the envelopes.
7 Load the envelopes in the envelope feeder.
8 Adjust the paper guide.
9 Lower the envelope weight.
10 Touch Continue.
270–279 paper jams
To clear a jam in the high‑capacity output stacker or the 4‑bin mailbox:
1 Touch Status/Supplies to identify the location of the jam.
2 If the paper is exiting into a bin, then pull the paper straight out, and then touch Continue.
If not, then continue with step 3.
3 Pull down the output bin door or doors.
4 Remove the jammed paper.
5 Close the output bin door or doors.
6 Touch Continue.
280–282 paper jams
1 Touch Status/Supplies to identify the location of the jam.
2 Pull down the StapleSmart finisher door.
3 Remove the jammed paper.
4 Close the StapleSmart finisher door.
5 Touch Continue.
Clearing jams 138