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4076-0XX
10
Paper Feed Problems
Power Problems
Print Quality Problems
SYMPTOM ACTION
Paper fails to stop at first print
line
Go to the “First Print Line Service
Check” on page 11.
• Fails to pick paper
• Picks more than one sheet of
paper
• Picks paper but fails to feed
• Paper jams
• Paper fails to exit
• Noisy paper feed
Go to the “Paper Feed Service
Check” on page 14.
Envelopes fail to feed Go to the “Envelope Feed Service
Check” on page 11.
Paper skews Go to the “Paper Path Service
Check” on page 17.
SYMPTOM ACTION
No power in machine, no lights,
no motors
Go to the “Power Service Check” on
page 19.
SYMPTOM ACTION
• Voids in characters
•Lightprint
• Prints off the page
• Prints satellites
• Carrier moves but does not print
• Print head drying out prema-
turely
• Vertical alignment off
Go to the “Print Quality Service
Check” on page 20.
• Ink smearing
• Vertical streaks on paper
• Print lines crowded
Go to the “Paper Feed Service
Check” on page 14.