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My network printer does not print
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My network printer does not print
• Make sure all cables to the printer, print server, electrical outlet, and network connection are
secure.
• Make sure the Power and USB indicator lights are on and the Status indicator light is off.
• Check the printer status.
• Make sure the network is operating properly.
Refer to your network documentation or contact your network administrator.
• Make sure the printer software is installed on the computer from which you are sending the
print job.
Note: You must install the printer software on each computer that uses the network
printer.
• Make sure the correct printer port is selected. For help, see “Verify the network printer port.”
• Restart the computer.
• Make sure there is not a problem with the printer itself.
1 Disconnect the printer from the printer adapter.
2 Attach the printer directly to your computer with a USB cable.
If you are able to print when the printer is directly attached, there may be a problem with your
network. Refer to your network documentation or contact your network administrator.
• Uninstall and then reinstall the printer software.
If the printer still does not print, refer to your printer documentation for help.