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CHECK THE PAPER TYPE
• Try a different type of paper.
• Use only transparencies recommended by the printer manufacturer.
• Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder.
MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used print cartridge with a new one.
Solid color pages
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced.
For more information, contact Customer Support.
Streaked horizontal lines
ABCDE
ABCDE
ABCDE
These are the possible solutions. Try one or more of the following:
Troubleshooting
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