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Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit http://us.lgservice.com. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL 35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for the location of the
LG authorized service center nearest you and for the procedures for obtaining warranty claims.
7.11 Warranty Laws
• The following laws govern warranties that arise in retail sales of consumer goods:
• The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq],
• The California Uniform Commercial Code, Division Two [Com C §§2101 et seq], and The
federal Magnuson-Moss Warranty Federal Trade Commission Improvement Act [15 USC
§§2301 et seq; 16 CFR Parts 701– 703]. A typical Magnuson-Moss Act warranty is a
written promise that the product is free of defects or a written promise to refund, repair,
or replace defective goods. [See 15 USC §2301(6).] Remedies include damages for failing
to honor a written warranty or service contract or for violating disclosure provisions. [See
15 USC §2310(d).] Except for some labeling and disclosure requirements, the federal Act
does not preempt state law. [See 15 USC §2311.]
The Consumer Warranty Act does not affect the rights and obligations of parties under the
state Uniform Commercial Code, except the provisions of the Act prevail over provisions of the
Commercial Code when they confl ict. [CC §1790.3.]
For purposes of small claims actions, this course will focus on rights and duties under the state
laws.