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Instant GigaCD Server
After first installation and reboot, you can use the "Setup Instant GigaCD
Drive" icon in the Selector utility create new CD ROM drives and set
their drive letters.
When you do this, you need to reboot. After rebooting, Windows 2000
will prompt you to reboot a second time. There is no need for a second
reboot; you can cancel this prompt.
2928
EtherFast Series
Troubleshooting
This chapter provides the solutions to problems occurred during the installa-
tion and operation of the Instant GigaCD Server. Read below description to
solve your problems.
1. I can't connect to the Virtual CD-ROM Server to configure it.
• Check to make sure that the Instant GigaCD Server is properly installed,
LAN connections are OK, and it is powered ON.
• Make sure that your PC and the Instant GigaCD Server are on the same
network segment. (If you don't have a router, this must be the case.)
• Make sure that your PC is using an IP Address within the range
192.168.0.3 to 192.168.0.254 and thus compatible with the Instant
GigaCD Server's default IP Address of 192.168.0.2. In Windows, this is
done by using Control Panel-Network to check the Properties for the
TCP/IP protocol.
2. Can't find the Virtual CD-ROM Server when I browse the Network.
Check the following settings on Control Panel - Network.
• TCP/IP protocol is installed. If not, use Add - Protocol - Microsoft -
TCP/IP to install it. See Client Setup for configuration of TCP/IP.
• TCP/IP protocol is bound to your Network card (NIC). Select your
Network card, click Properties, and then the Bindings tab. If TCP/IP is not
checked, check it.
• TCP/IP/Network card is bound to the Client for Microsoft Networks serv-
ice. Select the TCP/IP entry for your Network Card, click Properties, and
then the Bindings tab. If Client for Microsoft Networks is not checked,
check it.
• If you don't have a router, check that your IP Address is compatible with
the Virtual CD-ROM Server's. This means it needs to be from the same
address range (e.g. 192.168.0.3 to 192.168.0.254) and using the same
Subnet Mask (e.g. 255.255.255.0)
• If you DO have a router, check that your Gateway IP Address is set cor-
rectly. Ask your LAN administrator for the correct value.
3. I'm using Windows 2000, and can't change the Drive Letter used by the Virtual
CD-ROM driver.
• Windows 2000 system only allows one CD drive be assigned on installa-
tion. Also, the drive letter can not be changed (the next drive letter will
always be used).
Common Problems and Solutions