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Wireless-G Broadband Router with 2 Phone Ports
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Appendix A: Troubleshooting
Frequently Asked Questions
• Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet
Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer
is set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and
Proxy. Make sure that Netscape Navigator is set to Direct connection to the Internet.
Frequently Asked Questions
How do I make a phone call?
Pick up the phone and dial. Use 7-, 10-, or 11-digit dialing for calls within the same area code as your Internet
phone number. Use 10- or 11-digit dialing for calls outside of your area code.
Can I make calls if my Internet connection is down?
No. Your high-speed Internet connection must be active when you make Internet phone or fax calls.
Can I make calls while I’m browsing the Internet?
Yes. You can make Internet phone or fax calls while browsing the Internet. However, your web browsing may
affect the quality of your telephone call, depending on the amount of upstream data traffic passing through your
Internet connection.
Can I receive calls while my network is down?
You cannot directly receive calls while your network is down. However, your Internet phone service provider can
forward calls to a different telephone number, such as a cellular phone number, if you activate a feature called
Network Availability Number. You can configure this feature through your service account.
What is the maximum number of IP addresses that the Router will support?
The Router will support up to 253 IP addresses.