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Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-G Range Expander
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This
appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G
Range Expander. Read the description below to solve your problems. If you can't find an answer here, check the
Linksys website at www.linksys.com.
Common Problems and Solutions
1. The Wireless-G Range Expander will not connect to my Wireless-G network.
Go through this checklist:
• Verify that your PC can communicate with your wireless network.
• Press the Range Expander’s reset button (with a pin or a pen) for five seconds. This should reset the
Range Expander’s settings back to their default.
• Disconnect the Range Expander’s power for 30 seconds. Then, connect the power again.
• Press the Auto configuration button on the side of the Range Expander. As long as it is within range of an
access point or wireless router that has disabled WEP, it should communicate with it.
2. The Setup Wizard does not detect the Range Expander.
Go through this checklist:
• Press the Range Expander’s reset button (with a pin or a pen) for five seconds. This should reset the
Range Expander’s settings back to their default.
• Disconnect the Range Expander’s power for 30 seconds. Then, connect the power again.
Frequently Asked Questions
Can I run an application from a remote computer over the wireless network?
This will depend on whether or not the application is designed to be used over a network. Consult the
application’s user guide to determine if it supports operation over a network.
Can I play multiplayer games with other users of the wireless network?
Yes, as long as the game supports multiple players over a network. Refer to the game’s user guide for more
information.
What IEEE 802.11b features are supported?
The product supports the following IEEE 802.11 functions:
•CSMA/CA plus Acknowledge protocol