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You must perform the following two procedures for every installation
:
■ Assign the PARTNER Voice Messaging PC Card’s virtual extensions 78 and
79 to PARTNER ACS Hunt Group 7 (#505) used for voice mail systems.
■ Assign an extension as the destination extension for Transfer Return (#306)
calls from Hunt Group 7 (#505). This ensures that when a caller chooses to
transfer to another extension while listening to a personal greeting or when
a subscriber’s mailbox is full and the call is unanswered, the transferred
call will return to the designated system extension where it rings until it is
answered. If you want calls returned to the receptionist’s extension, assign
extension 10 or 11 as the Transfer Return extension.
PARTNER Voice Messaging Planning Forms
Before you program PARTNER Voice Messaging, obtain completed copies of
the relevant planning forms for the PARTNER ACS system. See “PARTNER
ACS Planning Forms” on page 26. These forms provide the names,
extensions, mailboxes, and other information required to program PARTNER
Voice Messaging.
You need the following forms for PARTNER Voice Messaging:
Form 1: Mailbox Assignments.
Shows factory-set mailbox assignments.
Allows you to change the mailbox assignments.
Form 2: General Mailbox Greeting.
Shows the script used to record the
general mailbox greeting that is played when a caller is transferred to
PARTNER Voice Messaging.