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12
RX9001 User Guide
Support
Troubleshooting
What Do the LEDs Indicate?
Ethernet LED
Busy
The Extender’s IP address is being determined.
Green blinking
The Extender is busy processing a code or short
macro from a Control Panel.
The Extender is functioning normally.
Green
The Extender is busy processing a long macro
from a Control Panel.
Red/green blinking
The Extender is in configuration.
Refer to the topic
‘There is an IP conflict’
on
page 12
.
Red
Refer to the topic
‘There are duplicate Extender
IDs’
on
page 13
.
Refer to the Refer to the topic
‘The IP address
cannot be determined’
on
page 12
.
Red blinking
The Extender is starting up. Wait until startup has
finished.
There is an IP conflict
There is another A/V component in the network that is using the same fixed IP address as the
Extender. Change the IP address of the Extender in the Configuration Tool.
If the problem persists, check the router settings.
The IP address cannot be determined
• When using the Extender: make sure that the Extender is connected to the router with a straight
Ethernet cable.
• When configuring the Extender: make sure the PC is not using a fixed IP address but is using
DHCP instead.
• Make sure the router is switched on. If the router is using DHCP, the Extender’s IP address cannot
be determined. Make sure to use the correct network settings on the router.
Finding the Exact Location of an A/V component’s IR Receiver
1 Remove the protective tape of the Dual IR emitters.
2 Set the Dual IR emitters to the minimal power level, and hold the adhesive side of one
of the emitters 0.4 - 0.8 inch / 1 - 2 cm in front of the A/V component.
3 Make sure the Control Panel is configured to operate correctly within the
RC9001 system (e.g.: configured for WiFi, not for IR).
4 Move the emitter across the front panel of the A/V component, and at the same time,
send commands with the Control Panel to the A/V component.
Take note of when the A/V component reacts to the IR signals of the emitter.
5 When the A/V component reacts, position the emitter in that place.
LEDs
Colors
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