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Appendix D: Technical Information
M54E2 System Board Manual
D-4
Technical Support
If you need technical assistance, our Technical Support staff will be glad to
assist you. You can contact us via telephone, fax or Bulletin Board System
(BBS). Before calling please have the following information ready:
❏ The model name and 09 part number of your Micronics product.
❏ Your computer information such as CPU type, operating system, amount
of installed memory and other peripherals installed in your computer.
❏ Try to call from the location of your computer.
NOTE: For Return Material Authorization (RMA) purposes, please keep a
copy of your product receipt.
In the United States:
Technical Support (510) 661-3000
Technical Support Fax (510) 651-6982
RMA Department (510) 683-0428
In Europe:
France Technical Support +33 (1) 45 16 33 96
France Technical Support Fax +33 (1) 45 16 31 10
United Kingdom Technical Support +44 1 256 844 899
United Kingdom Technical Support Fax +44 1 256 54476
Germany Technical Support +49 89 6881646
Germany Technical Support Fax +49 89 429517
Bulletin Board System (BBS)
In the United States:
Technical Support BBS - 14400 baud rate, Parity=N, Data Bits=8, Stop
Bits=1, YMODEM and ZMODEM (recommended file transfer protocols)
(510) 651-6837
In Europe:
France Technical Support BBS +33 14 784 7057
United Kingdom Technical Support BBS +44 1256 63373
Germany Technical Support BBS +49 89 6881686