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6-1
Troubleshooting
Chapter 6
Technical Support
Technical support for all Minolta PageWorks printer products is available
24 hours a day, seven days a week by calling
1-800-459-3250
(from
within North America). Minolta also maintains a Web site which
provides printer driver downloads, Frequently Asked Questions and
handles all e-mail requests for technical assistance at:
http://www.minoltaprinters.com.
Please be prepared to provide the following information when
contacting Minolta Technical Support:
• Model Name
• Serial number
• A detailed description of the problem
For questions or problems with installation, please be prepared to
provide the following additional information:
• Brand name and model number of the computer
• Type of processor
• Type of operating system
• Amount of installed RAM