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Chapter 4 - Troubleshooting
Chapter 4
Troubleshooting
34 A111 Wireless Card Adaptor
4. Troubleshooting
The following troubleshooting guides provide answers to some of the
more common problems, which you may encounter while installing or
using the A111 Wireless Card Adaptor. If you encounter difficulties
that are not mentioned in this section, please contact Diamond Digital
Technical Support.
Verify if the A111 card is installed correctly.
When the A111 card setup is complete, you can verify if the driver has
been setup properly. Right click My Computer, select Properties,
click the Hardware tab and select the Device Manager button. Next,
double-click the Network adapters icon; you should see A111
802.11g Network Adaptor with an icon of an expansion card. There
should not be a “!” or “?” (problem) or “x” (disabled) symbol over this
icon.
There is a yellow exclamation mark or a yellow question mark
in Device Manager in front of my A111 card.
To resolve the problem, you should update/reinstall the A111 card
driver. In Device Manager, right click the A111 802.11g Network
Adapter, select Properties, and select Driver tab. Click on Update
Driver button, then follow the “Update Device Driver Wizard” to complete
the driver installation.
Cannot connect to any Access Points
Follow the procedure below to configure your A111 card.
a. Verify that the Network Type is in Infrastructure mode.
b. Verify that the SSID of your A111 card is set to the same SSID of
an Access Point.
c. Verify that the Encryption type is the same as that of an Access
Point. If you enabled WEP encryption, you must also set the same
WEP Keys on both sides.