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DV300/DV301B 30" Multimedia Information Display
10. FAQ’s
General FAQ’s
Q: When I install my monitor what should I do if the screen shows ‘Cannot display this video mode’?
A: Recommended video mode is 1280x768 @60Hz.
1. Unplug all cables, then connect your PC to the monitor you used previously, which displayed correctly.
2. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the
Display icon. Inside the Display Control Panel, select the ‘Settings’ tab. Under the settings tab, in a
box labelled ‘desktop area’, move the slide bar to 1280x768 pixels.
3. Open ‘Advanced Properties’ and set the Refresh Rate to 60Hz, then click OK.
4. Restart your computer and repeat steps 2 and 3 to verify that your PC is set at 1280x768@60Hz.
5. Shut down your computer, disconnect your old monitor and reconnect your Diamond Digital LCD monitor.
6. Turn on your monitor and then turn on your PC.
Q: How do I adjust the resolution?
A: Your video card/graphic driver and monitor together determine the available resolutions. You can select
the desired resolution under the Control Panel of Windows® 95/98, Me, 2000 or XP, and with the
‘Display properties/Settings’.
Q: What if I get lost while I am making monitor adjustments?
A: Simply press the MENU button, then select ‘Factory Reset/All Settings’ to recall all of the original factory
settings.
Q: My Monitor has no power (Power LED does not light up). What should I do?
A: Make sure the power cord is connected to the Monitor. Also, be sure the AC power switch at the rear of
the monitor is at ‘ON’ position.
Q: Will the product accept an Interlaced signal?
A: No. If an Interlaced signal is used, the screen displays both odd and even horizontal scanning lines at
the same time, thus distorting the picture.
Q. What does the Refresh Rate mean for LCD?
A: Unlike CRT display technology, in which the speed at which the electron beam is swept from the top to
the bottom of the screen determines flicker, an active matrix display uses an active element (TFT) to
control each individual pixel and the refresh rate is therefore not really applicable to LCD technology.
Q: Will the LCD screen be resistant to scratches?
A: A protective coating is applied to the surface of the LCD, which is durable to a certain extent (up to 3H
in this Diamond Digital 30” LCD monitor). In general, it is recommended that the panel surface is not
subjected to any excessive shocks or scratches.
Q: How should I clean the LCD surface?
A: For normal cleaning use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not
use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.
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Self-Test Feature Check (STFC)
Your the LCD Monitor when used as a computer display through DVI and/or VGA connection provides a
self-test feature that allows you to check whether your LCD Monitor TV is functioning properly. If your LCD
Monitor and computer are properly connected but the LCD Monitor screen remains dark, run the LCD
Monitor self-test by performing the following steps:
1. Turn off both your computer and the LCD Monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove
both Digital (white connector) and the Analogue (blue connector) cables from the back of computer.
3. Turn on the LCD Monitor.
The floating ‘Self-test Feature Check’ dialog box should appear on-screen (against a black background) if
the LCD Monitor cannot sense a video signal and is working correctly. While in self-test mode, the power
LED remains green and the self-test pattern will scroll through the screen continually.
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