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Reading a 9820/9830/9835/9840/9850 Test Label
The 9820/9830/9835/9840/9850 first label shows the printer’s
configuration by packet (A-M). See Chapter 2, "Configuring the
Printer," for more information. The lines beginning with M show
the printer’s memory allocation, which can be changed. The units
for supply position, etc. are displayed in dots, even if you entered
them in English or Metric units.
The second label shows the model number, software version, total
number of inches printed, number of inches printed by current
printhead, voltage, print contrast, printhead resistance, number of
bad dots, installed options (see the following table), and DIP
switch settings. The test label for the 9830, 9835, 9840, and
9850 printers show an inch count for the high energy ribbon.
Refer to your Operator’s Handbook for information about the DIP
switch settings. The one-dot rule line at the bottom of the test
label indicates the vertical 0,0 point.
Installed Options Description
C Cutter (Knife)
M 256K memory expansion
PPeel mode
R RS-232 option (Keypad)
SStacker
V Verifier
X Version 5.2 Sensing system
If You Receive an Error Message
Any time you receive a message that is not described in this
manual, or the recommended action does not solve the problem,
call Technical Support. Some errors are the result of
communication problems. In this case, reset your printer and
reboot your computer. If you change any of the online
configuration packets, resend the format packet to the printer, so
the configuration changes take effect.
8-4
Diagnostics and Errors