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ContentsMultiModemZPX User Guide
iii
Contents
Chapter 1 - Introduction ..........................................................................................................5
Product Description ........................................................................................................................... 5
General features ............................................................................................................................... 6
Manual Organization ......................................................................................................................... 7
Technical Specifications.................................................................................................................... 8
Chapter 2 - Installation ..........................................................................................................10
What You Will Need ........................................................................................................................ 10
Safety Warnings .............................................................................................................................. 10
Step 1 - Determine System Resources ........................................................................................... 11
Step 2 - Configure Jumpers ............................................................................................................ 14
Step 3 - Install the Modem into Your Computer ............................................................................... 14
Step 4 - Run Add Hardware Wizard ................................................................................................15
Step 5 - Run Add Modem Wizard .................................................................................................... 16
Step 6 - Query Modem .................................................................................................................... 16
Step 7 - Connect Your Modem to the Telephone Line ..................................................................... 17
Step 8: Configure the Modem for Your Country .............................................................................. 18
AT Commands ................................................................................................................................ 18
Data Communications Software ...................................................................................................... 18
Chapter 3 - Using Your Modem ............................................................................................ 19
Operating Your MultiModemZPX..................................................................................................... 19
Testing Your Modem ....................................................................................................................... 19
Testing Data Functions ................................................................................................................... 19
Testing Fax Functions ..................................................................................................................... 19
Remote Configuration ..................................................................................................................... 20
Basic Procedure.............................................................................................................................. 20
Setup .............................................................................................................................................. 21
Chapter 4 - AT Commands ....................................................................................................22
Fax Commands............................................................................................................................... 22
Chapter 5 - Troubleshooting .................................................................................................23
Initial Checklist ................................................................................................................................ 23
Common Problems ......................................................................................................................... 23
Chapter 6 - Warranty, Service, and Tech Support ..............................................................27
Multi-Tech Warranty Statement....................................................................................................... 27
Service ............................................................................................................................................ 27
Replacement Parts.......................................................................................................................... 29
Technical Support ........................................................................................................................... 29
Internet Sites ................................................................................................................................... 29
Appendix A - Regulatory Compliance.................................................................................. 30
FCC Part 68 Telecom ..................................................................................................................... 30
FCC Part 15 .................................................................................................................................... 31
Fax Branding Statement.................................................................................................................. 31