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Chapter 4: Configuring your VOIP
Multi-Tech Systems, Inc. 67
The SMTP Parameters dialog box has a secondary dialog box, accessed by the Select Fields button, that allows
you to customize email logging. The MultiVOIP software logs data about many aspects of the call traffic going
through the MultiVOIP. The Custom Fields screen lets you pick which aspects will be included in the email log
reports.
“Custom Fields” Definitions
Field Description Field Description
Select All Log report to
include all fields shown.
Start Date,
Time
Date and time the phone call began.
Channel
Number
Data channel carrying call. Call Mode Voice or fax.
Duration Length of call. Packets
Received
Total packets received in call.
Packets Sent Total packets sent in call. Bytes
Received
Total bytes received in call.
Bytes Sent Total bytes sent in call. Coder Voice Coder /Compression Rate used
for call will be listed in log.
Packets Lost Packets lost in call. Prefix
Matched
When selected, the phonebook prefix
matched in processing the call will be
listed in log.
Outbound
Digits
Received
The DTMF dialing digits received by this
gateway from the remote gateway
presuming that DTMF is set to "Out of
Band."
Call Type Indicates the Call Signaling protocol
used for the call (H.323, SIP, or SPP).
Call Status Successful or unsuccessful. DTMF
Capability
Indicates whether the DTMF dialing
digits are carried "Inband" or "Out of
Band." The corresponding field values
differ for the 3 different VOIP
protocols.
For H.323, this field can display "Out
of Band" or "Inband". For SIP it can
display either "Out of Band RFC2833"
or "Out of Band SIP INFO" to indicate
the out-of-band condition or "Inband"
to indicate the in-band condition. For
SPP it can display "Out of Band
RFC2833" or "Inband".
Call Direction Indicates call’s originating party.
Server
Details
The IP address of the traffic control
server (if any) being used (whether an
H.323 gatekeeper, a SIP proxy, or an
SPP registrar gateway) will be displayed
here if the call is handled through that
server.
Disconnect
Reason
Indicates whether the call was
disconnected simply because the
desired conversation was done or some
other irregular cause occasioned
disconnection (e.g., a technical error or
failure). Values are "Normal" and
"Local" disconnection.
Outbound
Digits Sent
The dialing digits sent by this gateway
to the remote gateway presuming that
DTMF is set to "Out of Band."
From Details To Details
Gateway
Number
Originating gateway Gateway
Name
Completing or answering gateway
IP Address IP address where call originated. IP Address IP address where call was completed
or answered.
Descript Identifier of site where call originated. Descript Identifier of site where call was
completed or answered.
Options When selected, log will not Silence
Compression and Forward Error
Correction by call originator.
Options When selected, log will not use Silence
Compression and Forward Error
Correction by party answering call.