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Chapter 4: Configuring your VOIP
Multi-Tech Systems, Inc. 74
Supplementary Services Definitions (continued)
Field Name Description
Calling Party,
Allowed Name
Type (CNI)
If the ‘home’ VOIP unit is originating the call and Calling Party is selected, then the identifier (from
the Caller Id field) will be sent to the remote VOIP unit being called. The Caller Id field gives the
remote VOIP administrator a plain-language identifier of the party that is originating the call
occurring on a specific channel.
This field is applicable only when the ‘home’ VOIP unit is originating the call.
Example. Suppose a VOIP system has offices in both Denver and Omaha. In the Omaha VOIP
unit (the ‘home’ VOIP in this example), Call Name Identification has been enabled, Calling Party
has been enabled as an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has been
entered in the Caller Id field.
When channel 2 of the Omaha VOIP is used to make a call to any other VOIP phone station (for
example, the Denver office), the message “Calling Party - Omaha Sales Office Voipchannel 2” will
appear in the “Caller Id” field of the Statistics - Call Progress screen of the Denver VOIP.
Alerting Party,
Allowed Name
Type (CNI)
If the ‘home’ VOIP unit is receiving the call and
A
lerting Party is selected, then the identifier (from
the Caller Id field) will tell the originating remote VOIP unit that the call is ringing.
This field is applicable only when the ‘home’ VOIP unit is receiving the call.
Example. Suppose a VOIP system has offices in both Denver and Omaha. In the Omaha VOIP
unit (the ‘home’ VOIP unit in this example), Call Name Identification has been enabled, Alerting
Party has been enabled as an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has
been entered in the Caller Id field of the Supplementary Services screen.
When channel 2 of the Omaha VOIP receives a call from any other VOIP phone station (for
example, the Denver office), the message “Alerting Party - Omaha Sales Office Voipchannel 2” will
be sent back and will appear in the Caller Id field of the Statistics – Call Progress screen of the
Denver VOIP. This confirms to the Denver VOIP that the phone is ringing in Omaha.
Busy Party,
Allowed Name
Type (CNI)
If the ‘home’ VOIP unit is receiving a call directed toward an already engaged channel or phone
station and Busy Party is selected, then the identifier (from the Caller Id field) will tell the
originating remote VOIP unit that the channel or called party is busy.
This field is applicable only when the ‘home’ VOIP unit is receiving the call.
Example. Suppose a VOIP system has offices in both Denver and Omaha. In the Omaha VOIP
unit (the ‘home’ VOIP unit in this example), Call Name Identification has been enabled, Busy
Party has been enabled as an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has
been entered in the Caller Id field of the Supplementary Services screen.
When channel 2 of the Omaha VOIP is busy but still receives a call attempt from any other VOIP
phone station (for example, the Denver office), the message “Busy Party - Omaha Sales Office
Voipchannel 2” will be sent back and will appear in the Caller Id field of the Statistics – Call
Progress screen of the Denver VOIP. This confirms to the Denver VOIP that the channel or
phone station is busy in Omaha.
Connected
Party, Allowed
Name Type
(CNI)
If the ‘home’ VOIP unit is receiving a call and Connected Party is selected, then the identifier
(from the Caller Id field) will tell the originating remote VOIP unit that the attempted call has been
completed and the connection is made.
This field is applicable only when the ‘home’ VOIP unit is receiving the call.
Example. Suppose a VOIP system has offices in both Denver and Omaha. In the Omaha VOIP
unit (the ‘home’ VOIP unit in this example), Call Name Identification has been enabled,
Connected Party has been enabled as an Allowed Name Type, and “Omaha Sales Office
Voipchannel 2” has been entered in the Caller Id field of the Supplementary Services screen.
When channel 2 of the Omaha VOIP completes an attempted call from any other VOIP phone
station (for example, the Denver office), the message “Connect Party - Omaha Sales Office
Voipchannel 2” will be sent back and will appear in the Caller Id field of the Statistics – Call
Progress screen of the Denver VOIP. This confirms to the Denver VOIP that the call has been
completed to Omaha.
Caller ID This is the identifier of a specific channel of the ‘home’ VOIP unit. The Caller Id field typically
describes a person, office, or location, for example, “Harry Smith,” or “Bursar’s Office,” or
“Barnesville Factory.”
Default When this button is clicked, all Supplementary Service parameters are set to their default values.
Copy Channel Copies the Supplementary Service attributes of one channel to another channel. Attributes can be
copied to multiple channels or all channels at once.