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Appendix C Troubleshooting and Common Questions
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National Instruments Corporation C-3 Getting Started with CAN for Windows NT
How can I determine which version of the NI-CAN software I have
installed?
Run the NI-CAN Diagnostic utility. To run the utility, select the NI-CAN
Diagnostic item under Start»Programs»NI-CAN Software for
Windows NT. The NI-CAN Diagnostic utility displays information about
the version of the NI-CAN software currently installed.
Which CAN interfaces does the NI-CAN software for Windows NT
support?
The NI-CAN software for Windows NT supports the PCI-CAN,
PCI-CAN/2, PCMCIA-CAN, and PCMCIA-CAN/2.
What do I do if the NI-CAN Diagnostic utility fails with an error?
Refer to the Troubleshooting Diagnostic Utility Failures section in this
appendix for specific information about what might cause the NI-CAN
Diagnostic utility to fail. If you have already completed the troubleshooting
steps, fill out the forms in Appendix E, Customer Communication, and
contact National Instruments.
How many CAN boards can I configure for use with my NI-CAN
software for Windows NT?
The NI-CAN software for Windows NT can be configured to communicate
with up to 10 CAN boards.
Are interrupts required for the NI-CAN software for Windows NT?
Yes, one interrupt per board is required.
How do I use an NI-CAN language interface?
For information about using NI-CAN language interfaces, refer to
Chapter 3, Developing Your Application
,
in the NI-CAN User Manual for
Windows 95 and Windows NT.
How do I use NI-CAN from within LabVIEW?
For information about using NI-CAN from within LabVIEW, refer to
Chapter 3, Developing Your Application
,
in the NI-CAN User Manual
for Windows 95 and Windows NT.