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NI High-Speed Digitizers Getting Started Guide 30 ni.com
Device Failed the Self-Test
The MAX self-test performs a brief test of device resources. If the device does not pass the self-test,
complete the following steps:
1. Restart your system.
2. Launch MAX and perform the self-test again. If the device still fails the self-test, proceed to step 3.
3. Uninstall and reinstall NI-SCOPE.
4. If the device still fails the self-test, contact NI Technical Support at
ni.com/support.
Thermal Shutdown Error
If you receive an over temperature (or thermal shutdown) error and your device shuts down, complete
the following steps to re-enable your device:
1. Power off the computer or chassis that contains the device.
2. Review the procedure in section 5. Installing the Hardware and make any necessary adjustments
to make sure that your device is effectively cooled.
3. Power on the computer or chassis.
Note The thermal shutdown error is reported until the device has cooled to an acceptable operating
temperature and has been successfully reset.
Performance Issues Using MXI Connections
If you are using a MXI interface to control a PXI chassis and you encounter performance or initialization
issues, refer to the MXI documentation to verify that the MXI interface is properly set up. Software
optimization might be necessary.
• (MXI-3) For optimization, select Start»All Programs»National Instruments MXI-3»MXI-3
Optimization. Using a MXI-3 connection without running this application may result in an error
message such as the following:
– maximum amount of time exceeded
–
internal software error
If the software optimization application is not installed on your system, use the MXI software CD
or the National Instruments Driver CD included with your kit to install the software. After
installation, you may need to restart your computer before running the MXI Optimization
Application.
• (MXI-4 and MXI-Express) Optimization is performed automatically by the hardware.
If you continue to have initialization or performance issues, refer to the MXI documentation at Start»
All Programs»National Instruments MXI, or visit NI Technical Support at
ni.com/support.
Setting Up SMC-Based Devices for Synchronization
Note The following step is required for any type of synchronization involving an SMC-based
device, including NI-TClk synchronization. For information about NI-TClk synchronization, refer to
NI High-Speed Digitizers Help»Programming»Reference»NI-TClk Synchronization Help.
If you plan to share triggers and/or clocks for the purpose of synchronizing SMC-based devices
(NI 5105/5114/5122/5124/5142/5152/5153/5154/5622/5922), you must identify or configure certain
components in MAX.