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Chapter 7 Troubleshooting ........................................................................................... 7-1
TO LOCATE THE ERRORS........................................................................................................7-2
ERROR MESSAGES...................................................................................................................7-3
Error Messages by LED Indication..........................................................................................7-3
Error Messages on the Liquid Crystal Display (LCD) .............................................................7-3
POST Error Messages ............................................................................................................7-14
Error Notification by BEEP ...................................................................................................7-20
Linux Error Messages ............................................................................................................7-21
Server Management Application Error Message....................................................................7-23
SOLVING PROBLEMS.............................................................................................................7-24
Problems with NEC Express5800/ft series.............................................................................7-24
Event Log...............................................................................................................................7-31
Problems with NEC EXPRESSBUILDER ............................................................................7-32
Problems with Master Control Menu .....................................................................................7-34
Problems with NEC ESMPRO...............................................................................................7-35
COLLECTION OF TROUBLE LOGS ......................................................................................7-36
Collection of syslog................................................................................................................7-36
Collection of System Information ..........................................................................................7-36
Collection of the Memory Dump ...........................................................................................7-37
Backup of IPM Information ...................................................................................................7-38
Chapter 8 System Upgrade........................................................................................... 8-1
SAFETY PRECAUTIONS...........................................................................................................8-2
ANTI-STATIC MEASURES........................................................................................................8-3
PREPARING YOUR SYSTEM FOR UPGRADE .......................................................................8-4
3.5-INCH HARD DISK DRIVE ..................................................................................................8-5
Installing 3.5-inch Hard Disk Drive.........................................................................................8-7
Removing 3.5-inch Hard Disk Drive........................................................................................8-9
Replacing 3.5-inch Hard Disk Drive......................................................................................8-10
RAID CONFIGURATION WHEN DISKS ARE ADDED ........................................................8-11
CPU MODULE ..........................................................................................................................8-13
Removing CPU Module.........................................................................................................8-14
Installing CPU Module...........................................................................................................8-16
DIMM.........................................................................................................................................8-18
Installing DIMM ....................................................................................................................8-20
Removing DIMM...................................................................................................................8-21
Replacing DIMM ...................................................................................................................8-22
PROCESSOR (CPU)..................................................................................................................8-23
Installation..............................................................................................................................8-24
Removing CPU ......................................................................................................................8-27
Replacing CPU.......................................................................................................................8-28
PCI MODULE............................................................................................................................8-29
Precautions.............................................................................................................................8-30
Removing PCI Module...........................................................................................................8-31
Installing PCI Module ............................................................................................................8-33
PCI BOARD...............................................................................................................................8-35
Installing PCI Board...............................................................................................................8-36
Removing PCI Board .............................................................................................................8-41
Replacing PCI Board..............................................................................................................8-42