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Dump Collection
To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in
the data viewer.
To collect the dump with the ft server utility, use the utility screen of the component.
IMPORTANT: Acquire the dump only for the examination of a fault.
The dump can be collected in two ways. In each way, the dump file is collected with the same path
and file name "%SystemDrive%\NECDump\MEMORY.DMP" as the dump file of the OS standard.
Collecting dump of inactive module
The dump is acquired from the inactive CPU module (due to the occurrence of a fault or
forced stop).
IMPORTANT: The dump cannot be acquired from the inactive CPU module (due
to the occurrence of a fault or forced stop) by using ft server utility. The dump is
output automatically from the CPU module when a fault or forced stop occurs.
Collecting dump under system operation
Either of the CPU modules is entered into the offline state and the dump is collected
during system operation. After the acquisition, the CPU module is returned to the online
state again. This can be done only in the duplex system.
The table below shows the potential cases in which the dump is acquired.
Saving dump of stopped module
Saving dump of component under
system operation
Component
Remote Local Remote Local
CPU Module
– –
When a fault or
malfunction occurs
in the system.
Save the dump if
requested by
maintenance
personnel.
Executable in the
following module
state (this can be
viewed on manager
screen):
• Duplex
When a fault or
malfunction occurs in
the system.
Save the dump if
requested by
maintenance
personnel
Executable in the
following module
state:
• When only the
green LED is on and
the module is in
redundant
configuration state
Only the green LED is
on when the module is
in the following state:
• Duplex
Remote: Executable from remote management PC by using NEC ESMPRO Manager
Local: Executable on local server by using ft server utility