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NEC PowerMate eco Getting Started Guide 21
NEC PowerMate Desktop Computer
3-Year Limited Warranty
NEC Solutions (America), Inc. (“NECSAM”), warrants this hardware product against defects in material and
workmanship under normal use for a period of three (3) years from the date of original purchase (as
established by the date of purchase on your sales receipt) from NECSAM or an authorized NECSAM dealer.
WHO IS COVERED
This warranty may be enforced by the end user purchaser. This warranty is non-transferable.
WHAT IS COVERED
The warranty includes three-year coverage for all defects in material and workmanship in the NEC
PowerMate desktop computer.
WHAT IS NOT COVERED
1.
Any hardware product that is not distributed in the U.S.A. or Canada by NECSAM or which is not
purchased in the U.S.A. or Canada from NECSAM or from an authorized NECSAM dealer. Authorized
NECSAM dealers can be identified by an NEC window decal. Any dealer who does not display this decal
may be an unauthorized dealer. If you are not certain as to whether a dealer is authorized, please contact
NECSAM at
1-800-632-4525
.
2.
Any hardware product on which the serial number has been defaced, modified or removed.
3.
Damage, deterioration or malfunction resulting from, but not limited to:
a.
Accident (such as spilled liquids or dropping), misuse, abuse, neglect, fire, water, lightning or other acts
of nature, unauthorized product modification, or usage not in accordance with the NECSAM hardware
product instructions.
b.
Repair or attempted repair by someone other than NECSAM or an NECSAM authorized service
provider.
4.
Carrying cases, pens, external cabinets, magnetic media, or any accessories used in connection with the
hardware product. (Note: A separate limited warranty for accessories/options are provided with the
accessories/options.)
5.
Use of parts and components not supplied by NECSAM.
6.
Software products (please refer to the applicable end user license agreement).
7.
Damage to or loss of any programs, data, or removable storage.
HOW TO OBTAIN WARRANTY SERVICE
1.
In the United States and Canada, please call NECSAM Technical Support at
1-800-632-4525
. Please have
the following required information ready when making your call: Model number, serial number and date
of purchase. Please be prepared to provide information to assist in diagnosing your problem over the
phone.
2.
If the NECSAM technician determines that you have a hardware defect and if the problem cannot be
resolved over the phone, the technician will assign a call notification number. If service is needed on your
hardware product, NECSAM will arrange for packaging delivery and pick up of the hardware product.
(Note: If you choose your own courier, you assume the risk of loss or damage during shipping.) You
must return the hardware product in a secure package (as provided by NECSAM or the original NECSAM
packaging). If you need packaging, please ask the NECSAM technician.
3.
Whenever warranty service is required, the original dated sales slip (or a copy) may be required as proof of
warranty coverage.