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User Guide
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802.11n Wireless Router
3. Cordless Phones
If the performance of your wireless network is impaired after attending to the above issues, and you have a
cordless phone:
• Try moving cordless phones away from your Router and your wireless-enabled computers.
• Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check
manufacturer’s information). If this fixes the problem, your phone may be interfering.
• If your phone supports channel selection, change the channel on the phone to the farthest channel from
your wireless network. For example, change the phone to channel 1 and move your Router to channel 11.
See your phones user manual for detailed instructions.
• If necessary, consider switching to a 900MHz or 5GHz cordless phone.
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as apartment buildings or office complexes, there
may be wireless networks nearby that can conflict with yours.
Use the Site Survey capabilities found in the Wireless Utility of your wireless adapter to locate any other wireless
networks that are available (see your wireless adapter’s user manual), and move your Router and computers to a
channel as far away from other networks as possible.
• Experiment with more than one of the available channels, in order to find the clearest connection and
avoid interference from neighbouring cordless phones or other wireless devices.
• For NetComm wireless networking products, use the detailed Site Survey and wireless channel
information included with your wireless network card. See your network card’s user guide for more
information.
These guidelines should allow you to cover the maximum possible area with your Router. Should you need to cover
an even wider area, you should consider looking at building a hybrid network by combining your wireless network
with a HomePlug Network. See NetComm website for more details on HomePlug products.