NETGEAR CVG824G Network Router User Manual


 
Wireless Cable Voice Gateway Model CVG824G Reference Manual
5-2 Troubleshooting
1.0, November 2006
If any of these conditions does not occur, see the table below:
Troubleshooting the Web Configuration Interface
If you are unable to access the gateway’s Web Configuration interface from a PC on your local
network, check the following:
Check the Ethernet connection between the PC and the gateway as described in the previous
section.
Table 5-1. Basic Troubleshooting with LEDs
Problem Action
Power LED is off. If the Power and other LEDs are off when your gateway is turned on:
Make sure that the power cord is properly connected to your gateway
and that the power supply adapter is properly connected to a
functioning power outlet.
Check that you are using the 12VDC power adapter supplied by
NETGEAR for this product.
If the error persists, you have a hardware problem and should contact
technical support.
All LEDs stay on when the
gateway is turned on.
Clear the gateway’s configuration to factory defaults. This will set the
gateway’s IP address to 192.168.0.1. This procedure is explained in
“Restoring Factory Default Configuration Settings” on page 4-8.
If the error persists, you might have a hardware problem and should
contact technical support.
LAN LEDs are off, but ports
are connected.
Check the following:
Make sure that the Ethernet cable connections are secure at the
gateway and at the hub or PC.
Make sure that power is turned on to the connected computer.
Be sure you are using the correct cable:
When connecting the gateway use the cable that was supplied.