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Contents ix
August 2004
Troubleshooting PPPoE or PPPoA ..........................................................................8-6
Troubleshooting Internet Browsing ..........................................................................8-6
Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................8-7
Testing the LAN Path to Your Router .......................................................................8-7
Testing the Path from Your Computer to a Remote Device .....................................8-8
Restoring the Default Configuration and Password ........................................................8-9
Using the Reset button .............................................................................................8-9
Problems with Date and Time .........................................................................................8-9
Appendix A
Technical Specifications
Appendix B
Network and Routing Basics
Related Publications ...................................................................................................... B-1
Basic Router Concepts .................................................................................................. B-1
What is a Router? ................................................................................................... B-1
Routing Information Protocol ................................................................................... B-2
IP Addresses and the Internet ................................................................................. B-2
Netmask .................................................................................................................. B-4
Subnet Addressing .................................................................................................. B-4
Private IP Addresses ............................................................................................... B-7
Single IP Address Operation Using NAT ................................................................. B-7
MAC Addresses and Address Resolution Protocol ................................................. B-8
Related Documents ................................................................................................. B-9
Domain Name Server .............................................................................................. B-9
IP Configuration by DHCP ...................................................................................... B-9
Internet Security and Firewalls .................................................................................... B-10
What is a Firewall? ................................................................................................ B-10
Stateful Packet Inspection ..................................................................................... B-10
Denial of Service Attack .........................................................................................B-11
Ethernet Cabling ...........................................................................................................B-11
Category 5 Cable Quality .......................................................................................B-11
Inside Twisted Pair Cables .................................................................................... B-12
Uplink Switches, Crossover Cables, and MDI/MDIX Switching ............................ B-13