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Preface
300861-C Rev. 00 xiii
Hard-Copy Technical Manuals
You can print selected technical manuals and release notes free, directly from the
Internet. Go to support.baynetworks.com/library/tpubs/. Find the product for
which you need documentation. Then locate the specific category and model or
version for your hardware or software product. Using Adobe Acrobat Reader, you
can open the manuals and release notes, search for the sections you need, and print
them on most standard printers. You can download Acrobat Reader free from the
Adobe Systems Web site, www.adobe.com.
You can purchase selected documentation sets, CDs, and technical publications
through the collateral catalog. The catalog is located on the World Wide Web at
support.baynetworks.com/catalog.html and is divided into sections arranged
alphabetically:
• The “CD ROMs” section lists available CDs.
• The “Guides/Books” section lists books on technical topics.
• The “Technical Manuals” section lists available printed documentation sets.
How to Get Help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel Networks service program, contact one of the following
Nortel Networks Technical Solutions Centers:
Technical Solutions Center Telephone Number
Billerica, MA 800-2LANWAN (800-252-6926)
Santa Clara, CA 800-2LANWAN (800-252-6926)
Valbonne, France 33-4-92-96-69-68
Sydney, Australia 61-2-9927-8800
Tokyo, Japan 81-3-5402-7041