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User’s Guide: English 139
Problem Solving
This section lists the most common problems you may
encounter while using this machine.
Printing a Cleaning Page
If you notice repeating marks or imperfections on your
printouts, try printing a cleaning page before you replace
the image drum.
Cleaning page process
· Removes residual impurities from printing surfaces.
· Reduces problems such as repeating marks, blotching,
and shading.
To print a cleaning page
1 Press the Menu/Exit key to activate the menu mode.
2 Press continuously until Printer Cleaning displays.
3 Press Enter. After a moment the cleaning page prints.
Clearing a Document Jam
When a document jam occurs, your machine beeps and an
error message appears in the display. If the jammed document
appears to be positioned straight in your feeder, press the
Stop key to try to feed the document the rest of the way
through the feeder. If this fails, follow the instructions below.
1 Turn off the power switch.
2 Lift the document tray up and back on its hinges.
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