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User’s Guide 29
Hardware problems
Printer’s output is
below rated speed.
Much of the printing
delays will be caused
by your application.
Sometimes purely text
documents will print
slowly depending on
the selected fonts and
how they are
transferred to the
printer.
For maximum speed,
use text in your
document and use a
printer resident font.
Size of top margin
increases with each
page printed.
Creeping text. Number
of lines per page in
software is not equal to
number of lines per
page of printer.
Many software
packages assume 66
lines per page,but your
printer’s default is 64.
Adjust software
accordingly, or set
LINES Per PAGE in
the soft control panel
to equal lines per page
in your software.
Symptom Problem Solution
Graphic image prints
partly on one page,
partly on the next.
Insufficient printer
memory for this image
at this resolution.
Change the resolution,
reduce the image size,
or install more
memory in your
printer.
Symptom Problem Solution
When you try to print
nothing happens, but
printer indicates it is
ready to receive data.
Configuration error.
Check cable
connection. If more
than one printer is
available, make sure
your printer has been
selected.
Garbage prints.
Incorrect cable
configuration. Also,
see Software
Problems.
Check cable
configuration,
continuity, and length.
Printer freezes or
displays error message
when computer is
rebooted.
Booting the computer
while the printer is on
can cause a
communications error.
Turn printer off before
rebooting computer.
Odours.
Gases are given off by
forms or adhesives
passing through the hot
fusing unit.
Make sure the forms
you use can withstand
heating, and provide
adequate ventilation.
Printer is on but must
warm up before a job
is printed.
PowerSavemodeis
setontoconserve
energy. The fuser must
heat up before you can
begin printing the next
job.
To eliminate warm up
delay, change Power
Save setting in Level 2
Menu.
Symptom Problem Solution