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User’s Guide 15
Troubleshooting
Paper jams
1. Remove any paper from the tray and clear any
mis-fed sheets.
2. Open the cover.
WARNING
The fuser area will be hot. This area is clearly marked.
Do not touch it.
CAUTION:
Never expose the image drum unit to light for more than 5
minutes. Never expose the image drum unit to direct
sunlight. Always hold the image drum unit by the ends.
Never touch the surface of the green drum inside the image
drum unit.
3. Carefully lift out the image drum, complete with
the toner cartridge. Be careful not to touch or
scratch the green drum surface.
4. Remove any jammed sheets from the paper path.
5. Re-install the image drum, ensuring that it cor-
rectly locates into the slots on each side of the
printer.
6. Close the top cover.
7. The printer will warm up and commence printing
when ready. The page lost through the jam will
normally be reprinted.