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MISFEED REMOVAL
2-20
Misfeed in the paper feed area
Q Misfeed in paper tray 1
1
Unlatch the duplex module and slide it to
the left.
Unlatch the module and
gently move the module
away from the machine.
If the machine is not
equipped with a duplex
module, open the side
cover similarly.
2
Remove the misfed paper.
Be careful not to tear the
misfed paper during
removal.
3
If misfed paper is not found in step 2, pull
out paper tray 1 and remove the misfed
paper.
Be careful not to tear the
misfed paper during
removal.
4
Gently close the paper tray.
Push the paper tray
back into the machine.
5
Gently close the duplex module.
If the machine is not
equipped with a duplex
module, close the side
cover.
After closing, confirm
that the misfeed
message is cleared and
the normal display
appears.
NOTE
Be sure to follow the misfeed removal sequence. Do not pull the tray out immediately as the misfeed may have
occurred with paper partially fed out of the tray. Open the left cover and see if there is misfed paper first (steps 1
and 2). If you open the tray without checking, the partially fed paper may tear and leave torn pieces in the machine,
increasing the difficulty of removal.
NOTE
The paper may not be extending out far from inside
the machine but must be removed if it is possible to
grasp it. If it is not possible to grasp it, go to the next
step.
NOTE
If paper drops beyond the rear side of the paper tray
that has been pulled out, remove the paper tray and
then remove the paper. (For removal of the paper
tray, see the illustration below.)
After pulling out the
paper tray until it
stops, gently lift and
pull the tray to remove
it. To reinstall the
paper tray, insert it at
an angle and then
push it into the
machine.
To remove a paper tray from a stand/paper drawer,
pull the tray out until it stops then rotate it to the left
to disengage it from the stand. When reinstalling it,
place the left rear or the drawer into the slot and
rotate the drawer to the right and into the stand.
Installation of trays in the stand/3x500 sheet
paper drawer
The middle and lower trays cannot be installed in the
upper tray position and the upper tray cannot be
installed to the middle and lower tray positions.
(These cannot be pushed into the machine.)
Take care not to install a tray to an improper position
after removing the tray.