Troubleshooting
6-4 OPERATION GUIDE
Responding to Error Messages
If the touch panel displays any of these messages, follow the
corresponding procedure.
Alphanumeric
Error Message Checkpoints Corrective Actions
Reference
Page
Acceptable staple
count exceeded.
Is the acceptable staple
count exceeded? For details,
refer to Specifications on
page Appendix-6.
Press [Continue] to print without
using Staple.
Press [Cancel] to cancel the job.
—
Add paper in cassette
#.
Is the indicated cassette out
of paper?
Load paper. 2-15
Add paper in MP tray. Is the paper of the selected
size loaded in the Multi
Purpose Tray?
Load the paper in the Multi
Purpose Tray which is of the size
and type indicated on the touch
panel.
2-18
Add staples. Has any of the built-in
finisher, center binding
finisher, document finisher or
3,000-sheet capacity
document finisher run out of
staples?
If the staples are depleted, the
machine will stop and the location
of staple depletion will be indicated
on the touch panel.
Leave the machine on and follow
the instruction to replace the staple
case. Press [Continue] to print
without using Staple.
Press [Cancel] to cancel the job.
4-6
Add toner. – Replace the toner container. 5-7
An error has
occurred.
– Internal error has occurred.
Turn the main power switch off and
on.
If error occurs repeatedly, make a
note of the error code displayed on
the touch panel, and contact your
Service Representative.
—
Box limit exceeded. – Document box is full, and no
further storage is available. This
job is canceled. Press [End].
—
– Repeat Copy box is full, and no
further repeat copy is available.
Press [Continue] to print without
using Repeat Copy.
Press [Cancel] to cancel the job.
—