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Macintosh troubleshooting tips
How can I update my Macintosh to the latest MacOS?
Go to the Apple web site http://www.apple.com. This web site contains instructions for
updating to the latest release of the MacOS.
Why can’t I perform a HotSync
®
operation after I plug in my USB to
serial port adapter?
The serial port settings need to be adjusted. To correct this problem, follow these
steps:
1. Check the USB to serial port adapter connections.
2. Launch HotSync Manager.
3. Disable HotSync Manager.
4. Click the Serial Port Settings tab.
5. Under Local Setup, select PalmConnect USB from the Port list.
6. Click the HotSync Controls tab and select Enabled.
7. Try performing a HotSync operation.
Why does an error message appear when I remove the USB to serial port
adapter and reboot my Macintosh?
HotSync Manager does not support all USB plug and play features. If you temporarily
disconnect the USB to serial port adapter, the following error message appears:
“HotSync Manager has been disabled because the USB cable is not plugged into your
Macintosh. Please reconnect the cable to the USB port before enabling HotSync
Manager.” To proceed, simply click OK in the message box. To prevent this error
message from appearing during reboot, launch HotSync Manager, choose Setup,
disable HotSync Manager, and then disconnect the USB to serial port cable. Future
versions of HotSync Manager will eliminate this error message.
Note: For additional troubleshooting tips, see the readme file for Palm™ Desktop
software.