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184
Problem Solving
During Reception Remove the misfeed paper.
(See the Operating Instructions (For Basic Operations))
Recording paper
doesn't advance into
machine
Make sure that there is paper in the Paper Tray. Follow the
instructions for loading paper.
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Recording paper
doesn't eject after
printing
Check to see if the recording paper is jammed inside of the
machine.
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Document auto
reduction doesn't
work
Check Fax parameter No. 024 (Print Reduction) setting. 27
169
Transmission Copy
Quality
Vertical lines on the
transmitted document
Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a problem. If
copy is NG, clean the document scanning surface area.
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Does not stamp Check Fax parameter No. 004 (Stamp (HOME)), and No. 028
(Stamp At Memory XMT) settings.
168
169
Stamp too light Replace stamp. 192
Troubleshooting
If You Have Any of These Problems:
Mode Symptom Possible Cause / Action Page
During
Transmission
Document doesn't
feed/multiple feed
1. Check that your document is free of staples and paper clips, and
that it is not greasy or torn.
2. Check that your document is the right type to send through an
ADF by consulting. If your document has the characteristics
listed, use the Platen instead.
3. Check that the document is loaded properly.
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Transmitted
document is blank
Recording paper
misfeed
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