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Troubleshooting
The power indicator or bat-
tery indicator is not lit
is displayed
POST Startup Error(s) is
displayed
Windows startup, or an op-
eration is extremely slow
The date and time are incor-
rect
When the previous item is
not the cause
NT does not start up
When resuming from the
standby or hibernation
mode,
does not appear
even if a password has been
set in the Setup Utility
When a problem occurs, refer to this page. The "Reference Manual" also contains detailed information. If a problem appears to be
related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic
Technical Support.
Dealing With Problems (Summary)
Starting Up
Check the cable connection for the AC adaptor.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adaptor, then connect them again.
Input your password. If you have forgotten it, contact Panasonic Technical Support.
page 20
Press F9 in the Setup Utility ( Setup Utility). This will restore the Setup
Utility's settings to their default values (except the password settings). Then, the Setup
Utility must be run once again for you to input the appropriate operating environment set-
tings. (The processing speed depends on the application software used, so this operation
may not cause the processing speed to increase.)
You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
When the computer is connected to a Local Area Network (LAN), confirm the date and
time of the server.
If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced. Contact Panasonic Technical Support.
This computer will not correctly recognize the date and time starting from the year 2100
A.D.
Windows NT
When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoenix
APM 2.0 for Windows NT
®
is not installed. When the standby or hibernation function is
used under this condition, the date and time may be incorrectly displayed. Correct the
date and time, and then install Phoenix APM 2.0 for Windows NT
®
.
When the standby or hibernation function is used frequently, discrepancies may occur in
the display of the date and time even if APM 2.0 for Windows NT is installed. You can set
the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].
Press F9 in the Setup Utility ( Setup Utility). This will restore the Setup
Utility's settings to their default values (except the password settings).
Try removing all peripheral devices.
Windows 98
Run SCANDISK to check the hard disk.
At start-up, press Ctrl to operate the computer in the Safe mode.
Windows 2000
Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties], and
then select [Tools] - [Check Now].
At start-up, press F8 to operate the computer in the Safe mode.
If [Cancel] at the [Path not found] is clicked during the LAN card driver installation, the
next time the system is activated it will hang up without NT being activated.
In such cases, follow the steps listed below.
1 Power off, then power on again.
2 If [Press spacebar NOW to ...] is displayed, press the space key.
3
If [Hardware Profile/Configuration Recover Menu] is displayed, press L , then press
Enter .
4 At the [PCMCIA Card Not Configured], select [OK].
5 At the [Path not found], put the disk that was supplied with the LAN card into the disk
drive, then select [OK]. Follow the on-screen instructions.
Use the Windows password as the following.
Select [Start] - [Settings] - [Control Panel] - [Power Management]* - [Advanced], then add
the check mark for [Prompt for password when computer goes off standby].
*Windows 2000: [Power Options]
Windows NT
Windows 98 Windows 2000