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Troubleshooting
Troubleshooting (Basic)
Starting Up
You have forgotten
the password.
Supervisor Password or User Password: Contact Pana-
sonic Technical Support ( page 56).
Administrator password:
If you have a password reset disk, you can reset the
administrator password. Set the disk and enter any
wrong password, then follow the on-screen instruc-
tions and set a new password.
If you do not have a password reset disk, reinstall
(
page 34) and set up Windows, and then set a new
password.
Cannot log on to
Windows. (“The
user name or pass-
word is incorrect” is
displayed.)
The user name (account name) includes an “@”.
If another user account exists:
Log on to Windows using another user account, and
delete the account that includes “@”.
Then create a new account.
If no other account name exists:.
You need to reinstall Windows ( page 34).
“Remove disks or
other media. Press
any key to restart”
or a similar mes-
sage appears.
A fl oppy disk is in the drive and it does not contain
system startup information. Remove the fl oppy disk and
press any key.
If a device is connected to the USB port, disconnect
the device, or set [Legacy USB Support] to [Disabled]
in the [Advanced] menu of the Setup Utility.
(
Reference Manual “Setup Utility”)
If the problem persists after having tried the above
solutions, it may be a fl ash memory failure. Contact
Panasonic Technical Support ( page 55).